Shipping policy
Order Processing
All orders are processed and sent to fulfillment as quickly as possible. You will receive a notification email with a tracking number once your order has shipped.
Shipping and Delivery Issues
Once an order has been handed over to the shipping carrier, The Shirt Dealer is no longer liable or responsible for the package. This includes, but is not limited to:
- Lost, stolen, or damaged packages.
- Delays caused by the shipping carrier, weather, holidays, or other unforeseen circumstances.
- Packages marked as "Delivered" by the carrier but not received by the customer.
- Failed deliveries due to incorrect or incomplete shipping addresses provided at checkout.
If you experience any issues with your delivery, please contact the shipping carrier directly using the tracking information provided in your shipping confirmation email to file a claim or locate your package.
Incorrect Addresses
Customers are responsible for ensuring the shipping address entered at checkout is correct. If a package is returned to us due to an incorrect address, the customer will be responsible for any additional shipping fees to resend the package.